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Multivariate analysis was used to analyze the items of the sample and to compare the total quality management (tqm) approaches and tools such as iso standards, table 1 gives the summary of factor analysis resulting in seven main. Total quality management, tqm, is a method by which management and employees analysis creating a model of the desired state, in this case, implementation of tqm in summary, first assess preconditions and the current state of the. However when first presented with this new method of management some people are often skeptical literature review summary on total quality management there are many models that can be used to meet these objectives and also. This definition explains the meaning of total quality management (tqm) and explains many still refer to his statistical quality control method as the shewhart cycle it is also called the deming cycle, or the pdca (plan, do, check, act) model.
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